Privacy Policy

1. Who We Are

Tech92 ("we", "us", or "our") is a technology and consulting company registered in Pakistan. We provide technology solutions, sales consulting, and digital transformation services. Our registered address is Karachi, Sindh, Pakistan. For any privacy-related enquiries, contact us at: privacy@tech92.com

2. What Information We Collect

We collect information you provide directly to us, and information collected automatically when you use our website.

Information you provide:

Name, email address, and phone number (via contact forms)
Company name and job title
Project details, messages, and communications
Billing and payment information (for paid services)

Information collected automatically:

IP address and browser type
Pages visited, time spent, and referring URLs
Device type and operating system
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested services
Send you service updates, project communications, and invoices
Improve our website and services through analytics
Send marketing emails (only with your consent)
Meet our legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) performance of a contract when we deliver services you have engaged us for; (b) your consent, where you have explicitly agreed (e.g., for marketing emails); (c) legitimate interests, where we have a genuine business reason that does not override your rights; and (d) compliance with legal obligations.

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service providers who help us operate our business (e.g., hosting, email delivery, analytics) — bound by data processing agreements
Legal authorities when required by law, court order, or to protect our legal rights
Business transfers if Tech92 is acquired or merges with another company

6. Cookies

Our website uses cookies to improve your experience. These include essential cookies (required for the website to function), analytical cookies (to understand how visitors use the site), and marketing cookies (to deliver relevant advertising). You can manage cookie preferences in your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Retention

We retain personal data for as long as necessary to provide our services and meet our legal obligations. Enquiry data is retained for up to 2 years. Client data is retained for the duration of the engagement plus 5 years for legal compliance. You may request deletion of your data at any time (subject to legal retention requirements).

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access the data we hold about you
Right to correct inaccurate or incomplete data
Right to request deletion of your data
Right to object to processing or request restriction
Right to data portability
Right to withdraw consent at any time

To exercise any of these rights, email us at privacy@tech92.com. We will respond within 30 days.

9. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your information. These include encrypted data transmission (SSL/TLS), access controls and authentication, regular security audits, and staff training on data handling. No method of internet transmission is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@tech92.com
Post: Tech92, Karachi, Sindh, Pakistan